While some reviewers appreciate the quality and finish of the parts, others criticize the kit for discrepancies between what was advertised and what was received. Issues like the missing safety plunger and non-fluted striker create doubts about the product's reliability and integrity.
Customer service experiences vary greatly. Some users encountered issues with missing parts and felt that the support team lacked adequate training. Although some representatives were amicable and willing to assist, the overall customer service experience seemed inconsistent and insufficient.
Several reviews noted delays in shipping due to backorders. Despite the wait, some users were understanding and appreciative of the fast shipping, particularly during challenging times like the COVID-19 pandemic, indicating mixed sentiments around delivery experiences.
A few reviewers pointed out significant compatibility limitations, indicating that the internals only fit specific generations of Glock slides, which may lead to purchasing errors. This serves as a warning for potential buyers regarding the need to confirm compatibility before purchasing.
Users reported damaged packaging upon arrival, leading to concerns about missing and potentially malfunctioning parts. This highlights a need for better shipping procedures to ensure the integrity of the contents during transit.
