WATERBRICK 3.5 GALLON Reviews & Ratings
Reviews Summary
The WATERBRICK 3.5 GALLON receives mixed reviews. While many appreciate its compact size, sturdy construction, and utility for emergency preparedness, leaks and gasket issues cause frustration. Some users found customer support responsive, offering solutions for leaks, but multiple complaints suggest inconsistency in quality. Still, it remains a preferred choice for many.
What Reviewers Are Saying
Leak Issues
60%
A significant portion of reviewers experienced issues with leaking containers, particularly when stored on their sides. Many expressed dissatisfaction with the gaskets and seals, suggesting that improvements are necessary to ensure the containers are truly leak-proof. About 60% of reviewers mentioned leak problems as a major concern.
Customer Support
35%
Customer support for the WATERBRICK is noted positively by several users who received prompt assistance and practical solutions for resolving leakage issues. This responsiveness has helped alleviate some concerns about product quality, with around 35% of reviewers highlighting effective communication from the manufacturer.
Ease of Use and Storage
50%
Many reviewers commend the design of the WATERBRICK for its compactness, making it easy to store and transport. Users appreciate the ability to stack these containers efficiently and their lightweight nature, particularly when compared to larger water barrels. Approximately 50% of reviewers found the ease of carrying and stacking to be a major advantage.
Material Quality
40%
Reviewers often noted the WATERBRICK's sturdy construction and BPA-free materials, indicating a confidence in its durability for both long- and short-term use. About 40% of users mentioned the high-quality build as a significant factor in their purchasing decision, highlighting the strong appeal for safety and performance.
Value for Price
45%
While some reviews pointed out the WATERBRICK's higher price compared to traditional water storage options, many felt it was worth the investment. Users often justified the cost due to its functionality, ease of use, and space-saving benefits. Roughly 45% of reviewers expressed satisfaction with the value for price.
Customer Photos & Videos
3.5 Water Container
These are sturdy water containers. However, the only way to keep water in them is to stand them upright as all the ones I have leak if stored on their sides. The seals, lids, or both need to be remade by the manufacturer in order to stop the leaking. I tried a few different seals to no avail, the lids all still leak.
Mold/biofilm
I chose these as an easier-to-carry option to the big 7 gallon water jugs. No leaks, and they stacked as advertised. What they don't present is the issue with the rubber gaskets. With continuous contact with the water (when stacked) the gaskets develop "biofilm". The website briefly mentions this, but then side-steps the issue with a link to another site explaining biofilm. It's "inherent in your warer supply". Sorry...not buying that excuse. After 1 year of city water (chlorinated), EVERY CAP HAD BIOFILM. I've never had this issue with the 7 gallon containers. I will now store these upright, with the caps facing up to avoid contact with the water. The (2) caps at the bottom have been cleaned, as they were my initial inspection bricks.
They ALL Leak!
Followed all the instructions, double checked all the seals, still every single one leaked. Reached out to the company for customer support and no response. Don’t waste your money! It’s not hard to make a container that doesn’t leak
Update to the Update!
I went to the basement to rotate water stock. I had 10 WaterBricks stacked on their sides in columns of 3 - 3- 4. It turns out that at least one of the WaterBricks in EACH stack had leaked. Originally, the containers were tested for leakage (upside down for extended period of time) and there was no issue. These containers have been stored on their side for at least a year. Now the leakage was not voluminous. But that doesn't matter. They leaked. The wood on which they sat is now drying out before I can store any more. I was very pleased with the quick response of WaterBrick to my earlier situation with the 8 new WaterBricks. However, my faith in the WaterBrick is now dashed. I will obtain those 5 gallons water containers and use those. I liked the lesser weight of the WaterBrick ... but I don't have to totally fill the 5 gallon containers do I??



