Reviewers express mixed feelings about the product's quality. Some users report satisfactory results with proper application, while others face significant issues, including flaking and poor adherence. This inconsistency creates confusion about the product's reliability.
A common theme is the emphasis on adequate preparation before applying the finish. Users who meticulously clean and degrease their parts tend to have better outcomes, while those neglecting these steps report poor performance.
Customers generally commend the customer service provided, noting their willingness to send replacements for defective batches. However, complaints about unavailability during critical times also arise, indicating a need for improvement in responsiveness.
There are conflicting opinions on the product's durability, with some users praising its toughness when correctly applied, while others criticize it for failing to endure normal handling, such as the peeling of the finish when using painter's tape.
A few reviewers express disappointment regarding the product's overall value, particularly given the trouble of redoing work due to finishing issues. They warn potential buyers to be cautious, as poor results could lead to wasted funds and time.