Brownells guarantees 100% satisfaction on every item you purchase. If you buy a product from Brownells and decide you don’t need it, don’t want it, or just don’t like it, we’ll take it back any time; no questions asked. We guarantee your satisfaction 100% forever.
Returns generally take 7-10 business days to process once received into our Returns area.
Due to Department of Transportation regulations, we cannot accept returns on ammo.
How to Return an Item
Our return policy is simple:
Download a printable Merchandise Return Form from this site.
Send the completed form, the product, and the invoice to:
Attn: Returns Dept.
3006 Brownells Parkway
Grinnell, IA 50112, USA
Log into your online account and click on Order History. There you will see a Return Items button beside all orders placed online. Orders taken via phone do not have this option.
Fill out the return information and print out your Return Label to ship back to Brownells.
Returns of Firearm Purchases
All firearm purchases carry the manufacturer’s warranty. Any product or service issues should be submitted to the manufacturer first.
In the rare instance there is a problem with your firearm purchase, you have up to 60 days from date of order to contact us. Returns or replacements on firearms will only be considered in accordance with the terms listed below.
You are the original purchaser.
You have your original receipt with the printed date and description of the item.
We will not accept any firearms for return that have been modified.
The buyer is responsible for the safe transport of any items back to Brownells.
Based on the condition of the firearm when returned, Brownells may decide to offer a partial refund only.