Brownells 75th Anniversary - A Shooting Heritage
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FAQ

Returning An Item Questions

What products are eligible to be returned?

  • Due to regulations and safety consideration, ammunition, gun powder, primers, most liquids, and other ORM-D and Hazardous items are not returnable.
  • Firearm and FFL purchases carry a Manufacturer's warranty and any product issues should be submitted to the manufacturer first.
  • 80% Frames & Receivers cannot returned once the receiver or frame is modified in any way.
  • All other products are Guaranteed. Forever.® with proof of purchase. No authorization number, justification or hassles.

How long do I have to return an item?

  • Anytime. Any items returned after 45 days of delivery will be issued store credit in the form of a Brownells Gift Card.

When can I expect my refund?

  • Refunds generally take 7-10 business days to process once received into our return area.

How can I receive a refund for my order?

  • Any items returned within 45 days of delivery are entitled to a refund to the original method of payment or identical exchange. If the original method of payment is cash, check or credit card that has expired, a Brownells gift card with be issued. Any items returned after 45 days of delivery will be issued store credit in the form of a Brownells Gift Card.

What if I paid with a Brownells gift card?

  • Your refund will be sent to you in the form of a new Brownells Gift Card.

I received the item as a gift.  How can I receive a refund?

  • Refunds require proof of purchase: we would need the account information of the person who purchased the item in order to process a refund.

Can items I purchased online be returned to the Retail Store?

  • Yes, items purchased online can be returned to the Retail Store, please bring the invoice when returning any item. Your return will be processed the next business day and may take 7 - 10 days to show on your credit card account.
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