About Brownells
Three generations ago Bob Brownell founded our company on three words:
Selection, Service, and Satisfaction.
More than seventy years later our strong foundation still rests upon those words (read about our history).
For over 70 years, Brownells has been providing quality Gunsmithing tools, gun parts and service to the firearms industry. For all but two of those years, there has been a consistent brand image, the oblong horizontal shape of our catalog and the graphical design of our Brownells logo. For all of those years, these two uniquely, identifiable products have stood for our promise of service, selection and satisfaction.
When you have seen the horizontal catalog, you should know without a reasonable doubt that you are ordering from a company that places customer values first, cares deeply about the selection of quality products and has a deep commitment to customer satisfaction.
Selection – 32,000 gun parts, tools, and supplies; everything you need all in one place.
- Factory parts from fifteen of the industry’s leading firearms manufacturers
- Rifle, shotgun, and handgun parts, tools & accessories
- Bluing & refinishing materials
- Books, videos, & references
- Sights, scopes, & mounts
- And much more
Service – Friendly, expertise in a prompt, helpful, and accurate manner. Our welcoming operator will guide you to the specialized, customer-service area you need. Just call 800-741-0015.
- Customer Service Team: Monday-Friday, 7:30 am - 5 pm (CST) or e-mail them at CustomerSupport@brownells.com.
- Gun Tech™ Department: Monday-Friday, 8:30 am - 4:30 pm (CST) or e-mail them at tech@brownells.com.
- Order Taking Team: 7:30 am - 5 pm (CST) or order online 24 hours a day!
Satisfaction – Our Unconditional Guarantee: Satisfaction, 100% Guaranteed! Period.
- No Hassle Return Policy and No Authorization Numbers – Just Send it Back
- No Restocking Fees – Just Send it Back