Service
Customer service is #1 at Brownells. Every day we search for new ways to improve and expand our service. One of our latest service additions is the online Schematics section. It has 576, different schematics that you can print for a quick, easy reference. While services like online schematics make our website first-rate, we haven’t forgotten how important it is to have full-time call professionals to take orders and handle your needs in a prompt, helpful, and accurate manner.

Satisfaction
Our responsibility to you doesn’t end until you’re satisfied with what you’ve bought from us. If you buy a product and, for any reason, it doesn’t meet your satisfaction, we’ll refund your purchase. No restocking fees, no authorization numbers; just send it back.

Thanks for being our customer.

Frank Brownell, President, C.E.O.
Pete Brownell, Vice-President